Delivery problem

Delivery FAQs 

Our delivery times in calm periods are generally between 7 to 12 days depending on the product, this figure varies little up to 16 days.

Please note that in periods of high demand delivery times vary between 12 to 21 days depending on the product.

Our carriers and partners on French territory providing you with their phone number to contact in case the delivery time has exceeded its deadline, 2 things to know :

- The order is displayed as distributed on our site, it is possible that the post office could not deliver your package in person without leaving a notice, in this specific case, all you have to do is go to the nearest post office in your area with your ID and your tracking number to collect your package.

- The package is still not yours not arrived after 21 days and your tracking number says it still hasn't arrived or shows in transit , just contact the 09 69 391 391 where the 36 31 Provided with your first and last name tracking number, our partner will inform you about the status of your order.

Please, before contacting us for any other information, carefully read our return and delivery policies.


The La Belle Piece team.